You've always been told that you
should never let emotions get in the way of your job. Reserve your sensitive
side for home. Being a hard-ass will get you the furthest. Maybe you've never
questioned this advice.
But maybe it's time you started.
A new study suggests quite the opposite is true: If you
have a good eye for your colleagues' emotions, you'll earn more money.
"Although managing
employees and dealing with people often involves reading their emotions and
determining their moods, not everyone is good at it. It's the same as foreign
languages or athletics: some people are good at it, while others aren't,"
said lead author Dr. Gerhard Blickle, in a press release.
The researchers, from the
University of Bonn in Germany, showed the participants a series of voice
recordings and images and asked them to identify the emotions being expressed
in them. On average, the participants succeeding in identifying the correct
emotion in 77% of the cases. Those who scored 80% and above were considered
"good," and those who scored 90% and above were considered
"really good."
Once the emotion recognition
task was completed, the researchers asked the participants' colleagues and
supervisors to assess the participant's performance at work. They found that
those who scored higher on the task were considered "more socially and
politically skilled" than those with low scores by both their supervisors
and their colleagues, according to the press release. And, perhaps most
strikingly, their income was significantly higher.
How accurate are these results,
though? Dr. Blickle said that, because they were able to exclude alternative
explanations for the results (i.e. sex, age, training, position), the data is
very strong. Even after controlling for all these variants, the effect of
emotion recognition ability on income still persisted.
It honestly makes sense: Those
who can read other people well always know the right thing to say. This skill
makes them more likable and therefore more likely to get a promotion over, say,
that other guy who just has the worst timing.
So when you're at work, don't
just focus all your attention on the task at hand; also pay careful attention
to the nuances of your boss' and colleagues' characters — it'll literally pay off.
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